December 18, 2011
by Mike Knudsen
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9 Laws of Consumer Loyalty in the Digital Age

Today, people have uninhibited access to platforms, channels and tools to express themselves at will. That group’s voice, employed individually or collectively, can reach the masses to organize game-changing movements across the world. Yet, despite the universal potential for connectivity, businesses are still struggling to understand the real impact of connected consumerism. Continue reading

September 16, 2011
by Mike Knudsen
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Better Business Communication

Effective Business Communication is about more than just being heard! – Good and bad communication affects outcomes with prospects, customers, employees and peers. Learn about effective communication and how YOU can achieve better outcomes from your business interactions by paying attention … Continue reading